businesses across Kent, London, and the South East.
Stress-Free
expert IT support tailored to your needs, at home or at work.
Same-Day IT Support You Can Trust
Fast, friendly, and reliable computer help for homes and small businesses across Kent, London, and the South East.
Simple, Reliable IT Support across London and South-East
At Our Technician, we provide same-day assistance for all your home and business IT needs. From setting up new devices and installing software to repairing PCs, laptops, and Apple devices, we keep your technology running smoothly. We also offer Wi-Fi troubleshooting, cyber security protection, and full system health checks to make sure your devices are secure and performing at their best.
All services come at a clear, fixed price with complimentary investigations and remote follow-up. No call centres – just friendly, personal service delivered straight to your door.
Services
IT Setup &
Installation
Fast setup, tailored to your specific technical needs.
Cyber Security & Protection
Protecting your devices from online threats.
Health Check & Optimisation
Speed up and optimise sluggish systems.
Repairs &
Fixes
Quick solutions for any hardware or software fault.
Wi-Fi &
Tech Support
Reliable connections and smooth-running software.
Website Design &
Care
Modern websites with secure hosting and care.
Who We Help
Personal IT Support
Friendly, same-day IT help in the comfort of your own home. Whether it’s setting up a new laptop, fixing a slow computer, removing viruses, or getting your iPhone or Wi-Fi running properly, we make technology simple and stress-free. No jargon, no call centres – just personal support you can rely on.
Business IT Support
Reliable IT services tailored to small businesses across Kent, London, and the South East. From installations and repairs to network security, backups, and ongoing support, we keep your systems running smoothly so you can focus on your work. Flexible callouts, expert advice, and cost-effective solutions – your dedicated IT partner without the overhead.
Why Choose Us
Same-day or next-day callouts, 7 days a week
Microsoft & Apple certified specialist
Fixed pricing with no hidden extras
Local, friendly, and personal service
Highly Rated
EXCELLENT Based on 209 reviews Posted on Google Laura Mason1 September 2026Trustindex verifies that the original source of the review is Google. I would like to say a huge thank you to James Broomfield of Ourtech for his wonderful initiative and generosity. James encourages people to donate their unwanted laptops, which he then refurbishes and gives to schools, youth groups and charities. He recently donated refurbished laptops to the children at Biggin Hill Primary School, and we are incredibly grateful. Like all schools, we invest in technology to support learning, but having additional resources available to our pupils is a wonderful benefit. What makes James’s work particularly special is that he is taking technology that might otherwise go to waste and giving it a new life where it can make a real difference to children and young people. As Chair of Governors, I would like to thank James personally, on behalf of our pupils, staff, governors and the wider Biggin Hill Primary School community. His kindness, generosity and commitment to helping local children is hugely appreciated. Thank you, James, for making such a positive difference. It is fantastic to see someone using their expertise and initiative to give something back to the community.Posted on Google Malcolm Stoodley31 August 2026Trustindex verifies that the original source of the review is Google. As always James worked his IT magic. Politely, on time and for a very reasonable price.Posted on Google Richard bidder28 August 2026Trustindex verifies that the original source of the review is Google. Great service - thank you James!Posted on Google Julie Covill28 August 2026Trustindex verifies that the original source of the review is Google. James had made a huge difference at CASPA, a fabulous charity that supports autistic people and their families, by donating refurbished laptops so that our program managers can manage deliver CASPA clubs and activities. A true community hero! Thanks James 🤩Posted on Google Nicola TUNSTEAD24 August 2026Trustindex verifies that the original source of the review is Google. James is now my go to for any IT issues! He is very knowledgeable and explains what he's done when repairing my laptop (it was fascinating to see liquid metal)! 5* - would highly recommend!Posted on Google Steve Francis26 June 2026Trustindex verifies that the original source of the review is Google. James was pleasure to deal with diagnosed and sorted my problem quickly, more than pleased and would happily recommend.Posted on Google Margaret Collins12 April 2026Trustindex verifies that the original source of the review is Google. Totally understands what is needed, carefully explaining processes, will call any time for computer or mobilesPosted on Google Mamta Gupta27 March 2026Trustindex verifies that the original source of the review is Google. James is just wonderful! He has been helping me with my IT for a few years now and he is a Godsend. He has helped me change the set up of my home office IT system and provided sounds and cost effective solutions for me. He is very personable, dependable, professional and hard-working. His work is reasonably priced. He also helps with remote queries and does his best to ensure he gets back to you within a reasonable timeframe. Excellent service! Highly highly recommend!!Posted on Google Ana Moisin20 March 2026Trustindex verifies that the original source of the review is Google. We had a great experience with James at Our Technician - Computer Support. He cleaned 3 laptops for our business last week and the improvement has been noticeable straight away. Professional, efficient, and easy to deal with. We will definitely be using him again. Highly recommended!
Recognised for Service