businesses across Kent, London, and the South East.
Stress-Free
expert IT support tailored to your needs, at home or at work.
Same-Day IT Support You Can Trust
Fast, friendly, and reliable computer help for homes and small businesses across Kent, London, and the South East.
Simple, Reliable IT Support across London and South-East
At Our Technician, we provide same-day assistance for all your home and business IT needs. From setting up new devices and installing software to repairing PCs, laptops, and Apple devices, we keep your technology running smoothly. We also offer Wi-Fi troubleshooting, cyber security protection, and full system health checks to make sure your devices are secure and performing at their best.
All services come at a clear, fixed price with complimentary investigations and remote follow-up. No call centres – just friendly, personal service delivered straight to your door.
Services
IT Setup &
Installation
Fast setup, tailored to your specific technical needs.
Cyber Security & Protection
Protecting your devices from online threats.
Health Check & Optimisation
Speed up and optimise sluggish systems.
Repairs &
Fixes
Quick solutions for any hardware or software fault.
Windows & Apple Support
Expert help for all Apple and Windows devices.
Wi-Fi &
Tech Support
Reliable connections and smooth-running software.
Who We Help
Personal IT Support
Friendly, same-day IT help in the comfort of your own home. Whether it’s setting up a new laptop, fixing a slow computer, removing viruses, or getting your iPhone or Wi-Fi running properly, we make technology simple and stress-free. No jargon, no call centres – just personal support you can rely on.
Business IT Support
Reliable IT services tailored to small businesses across Kent, London, and the South East. From installations and repairs to network security, backups, and ongoing support, we keep your systems running smoothly so you can focus on your work. Flexible callouts, expert advice, and cost-effective solutions – your dedicated IT partner without the overhead.
Why Choose Us
Same-day or next-day callouts, 7 days a week
Microsoft & Apple certified specialist
Fixed pricing with no hidden extras
Local, friendly, and personal service
Highly Rated
EXCELLENT Based on 198 reviews Posted on John Hughes21 December 2025Trustindex verifies that the original source of the review is Google. He is always helpful, even with minor queries in between visits. I have always be happy with everything he has done for me and have recommended him to others. Always been able to resolve any problems I have hadPosted on Martin Fischer13 December 2025Trustindex verifies that the original source of the review is Google. Rapid response, sorts it, very fair pricesPosted on Mark Dixon13 December 2025Trustindex verifies that the original source of the review is Google. Excellent service and sorted my laptop which was not starting up correctly. Arrived promptly, decent price and knowledgeable. Would recommend.Posted on Victoria Lewis13 December 2025Trustindex verifies that the original source of the review is Google. James supplied and set up my new HP laptop and I would and do 100% recommend him. He provides an old-fashioned, caring, complete service, explaining options, adapting to individual needs and providing all that with great communication. He set up everything in my own home so that I could seamlessly go from using my old computer to my new one. The aftercare is also second-to-none with prompt, helpful answers to any questions or concerns for as long as I need - another rarity in our current times. I completely trust his knowledge, expertise and support and what a joy to be dealing directly with one trustworthy person who is a pleasure to speak with. His service is worth every penny.Posted on lyn Peters12 December 2025Trustindex verifies that the original source of the review is Google. Superb service . James is so helpful and I totally recommend his companyPosted on Maggie Humm11 December 2025Trustindex verifies that the original source of the review is Google. Our Tech (James Broomfield) is a highly experienced and full trustworthy computer expert. I recommend him for any job and have been very fortunate to have him repair a desktop and replace another very efficientlyPosted on Kate French11 December 2025Trustindex verifies that the original source of the review is Google. I have been using James for many years for all of our IT needs. He is very professional and patient in explaining things.Posted on Jeff Riley11 December 2025Trustindex verifies that the original source of the review is Google. Have used James for many years and can highly recommend him.Posted on Susan Powell11 December 2025Trustindex verifies that the original source of the review is Google. As a relatively ‘mature’ novice I have found James to be an excellent and knowledgeable support and teacher who I have relied on for several years. He responds quickly to queries and problems and explains what needs to be done in ways I can understand and learn from, which is important and helpful for someone such as myself. I've always found James to be a personable, reliable, and effective technical support specialist who I would recommend without reservation. He provides fantastic customer service and excellent value for money. Thank you James at Our Tech.Posted on Sylvia Mann10 December 2025Trustindex verifies that the original source of the review is Google. James is a consummate professional dedicated to the work he does. Nothing is too much trouble and he goes about his business in a calm and efficient manner. I would never hesitate to recommend him - in fact, I already have!
Recognised for Service